Tagged “incident”
3 articles.
Uptime and incident response for a redirect service
A redirect that fails takes down every campaign at once, including the ones printed on paper.
What to do when a link goes viralFIELD NOTES / 100 Case Studies · 4 min readWhat to do when a link goes viral
Unexpected traffic arrives faster than any decision process. The work is mostly done in advance.
What to do when a published link is wrongFIELD NOTES / 061 Guides · 2 min readWhat to do when a published link is wrong
A link that is already in fifty thousand inboxes cannot be unsent. Here is the order of operations that limits the damage.
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